This site is intended for users 19+ years of age or older

🎮 Important Disclosure - Google Ads 2025 Compliance

Important: This social entertainment platform includes optional in-app purchases using real money for virtual currency that has no real-world value.

This is a social entertainment platform using virtual currency only. No real money gambling. Not affiliated with any real money casinos. You cannot win anything of real value.

Virtual Currency Disclosure

All entertainment uses virtual currency only. Virtual currency has no real-world value and cannot be exchanged for real money or prizes.

What is Virtual Currency?

Virtual currency on Guild Arcade consists of digital credits and coins that exist only within our social entertainment platform. These virtual credits are designed solely for entertainment purposes and have no connection to real-world financial systems.

🪙 Virtual Coins Digital Only

Digital credits used to access entertainment features on our platform. These coins exist only in the virtual environment.

🎮 Entertainment Only Fun

Virtual currency is used exclusively for social entertainment activities and platform features.

🚫 No Real Value

Virtual currency has absolutely no real-world monetary value and cannot be converted to cash.

🔒 Platform Exclusive Restricted

Virtual currency can only be used within Guild Arcade and cannot be transferred elsewhere.

Strict platform boundaries ensure entertainment-only use.


Important Restrictions & Limitations

Comprehensive overview of virtual currency limitations and restrictions

❌ Cannot Be Converted Never

  • Virtual currency CANNOT be converted to real money
  • Virtual currency CANNOT be withdrawn from the platform
  • Virtual currency CANNOT be exchanged for cash prizes
  • Virtual currency CANNOT be traded for tangible goods
  • Virtual currency has NO redemption value whatsoever

🔄 Cannot Be Transferred Locked

  • Virtual currency CANNOT be transferred to other users
  • Virtual currency CANNOT be sent to other platforms
  • Virtual currency CANNOT be gifted or traded
  • Virtual currency CANNOT be moved between accounts
  • Virtual currency remains locked to your account only

💸 No Financial Value Zero Worth

  • Virtual currency has ZERO financial worth
  • Virtual currency cannot be used as legal tender
  • Virtual currency is not backed by any financial institution
  • Virtual currency has no investment potential
  • Virtual currency cannot be included in financial statements

Virtual currency exists purely for entertainment purposes.

⏱️ Expiration Terms Time Limited

  • Virtual currency expires after 12 months of account inactivity
  • Virtual currency is forfeited upon account closure
  • Virtual currency cannot be recovered after account termination
  • Virtual currency balances are not transferable if account is suspended
  • Unused virtual currency has no compensation value

How Our Virtual Currency System Works

Step-by-step guide to understanding our virtual currency system

1. Purchase for Entertainment Step 1

Users can purchase virtual currency packages using real money. This purchase is for entertainment value only, similar to buying a movie ticket or theme park admission.

Important: This purchase is final and provides entertainment access only.

2. Use for Platform Features Step 2

Virtual currency allows access to various entertainment features on our social platform, including enhanced social interactions and platform customizations.

Important: All features are for entertainment and social interaction only.

3. Virtual Outcomes Only Step 3

Any entertainment activity outcomes result in virtual rewards only. These virtual rewards exist solely within the platform environment.

Important: Virtual outcomes have no real-world value or significance.

4. Entertainment Consumption Final

Virtual currency is consumed through entertainment activities and social features. Once used, it provides entertainment value but cannot be recovered.

Important: Consumed virtual currency cannot be refunded or converted.

All virtual currency usage is final and irreversible.


Virtual Currency Purchases

Understanding what you're purchasing and the terms involved

Entertainment Value Transaction

When you purchase virtual currency, you are paying for entertainment access and social features. This is similar to purchasing:

  • Admission to an entertainment venue
  • Access to digital entertainment content
  • Social platform premium features
  • Enhanced digital social experiences

Purchase Terms Important

All Sales Final

Virtual currency purchases are final. Refunds are only available for technical errors or unauthorized transactions reported within 48 hours.

Entertainment Value Only

You are purchasing entertainment access, not an investment or asset. Virtual currency has no resale value.

Age Requirements

Virtual currency purchases require age verification: 18+ in Quebec, Alberta, Manitoba; 19+ in other Canadian provinces.

Spending Limits

We provide mandatory spending controls and responsible entertainment tools to help manage your entertainment budget.

Payment Security Protected

  • All payments processed through secure, PCI-compliant providers
  • Your payment information is never stored on our servers
  • Advanced fraud protection and monitoring
  • Encrypted transaction processing

Your financial data is protected with industry-standard security measures.

Responsible Entertainment & Spending Controls

Built-in Protection Tools

Spending Limits

Set daily, weekly, and monthly limits on virtual currency purchases to maintain control over your entertainment budget.

Time Management

Configure time limits and reality checks to maintain healthy entertainment habits.

Purchase Cooling-off

Mandatory waiting periods for increased spending limits to prevent impulsive purchases.

Self-Assessment Tools

Regular questionnaires to help you evaluate your entertainment habits and spending patterns.

Warning Signs

Contact our responsible entertainment team if you experience:

  • Spending more than budgeted on virtual currency
  • Purchasing virtual currency to escape problems
  • Feeling anxious when not using the platform
  • Neglecting responsibilities due to platform usage
  • Difficulty controlling entertainment spending

Get Help

Resources for responsible entertainment:

Responsible Entertainment Tools Contact Support

Legal & Regulatory Compliance

Comprehensive regulatory compliance and consumer protection framework

Canadian Regulatory Framework Compliant

Our virtual currency system complies with Canadian regulations governing social entertainment platforms:

  • Licensed by Gaming Policy and Enforcement Branch (British Columbia)
  • Regulated by Alcohol and Gaming Commission of Ontario (AGCO)
  • Authorized by Saskatchewan Liquor and Gaming Authority (SLGA)
  • Compliant with provincial consumer protection laws

Consumer Protection Guaranteed

Transparent Disclosure

Clear information about virtual currency limitations and entertainment-only nature.

Age Verification

Mandatory age verification to ensure compliance with provincial age restrictions.

Responsible Entertainment

Required tools and resources to promote healthy entertainment habits.

Dispute Resolution

Established procedures for addressing virtual currency-related concerns.

Anti-Money Laundering Compliance Strict

  • All transactions monitored for suspicious activity
  • Identity verification required for larger purchases
  • Reporting to financial intelligence units when required
  • Compliance with FINTRAC requirements

Advanced monitoring systems ensure regulatory compliance.

Virtual Currency FAQ

Can I convert virtual currency to real money?

No. Virtual currency has no real-world value and cannot be converted to cash, prizes, or anything of real value. It is for entertainment only.

What happens to virtual currency if I close my account?

All virtual currency is forfeited when you close your account. Virtual currency cannot be transferred or converted to any form of value.

Can I transfer virtual currency to friends?

No. Virtual currency is tied to your individual account and cannot be transferred, gifted, or shared with other users.

Are virtual currency purchases refundable?

Generally no, as you receive entertainment access immediately. Refunds may be available for technical errors or unauthorized transactions reported within 48 hours.

How do I control my virtual currency spending?

Use our built-in spending limits, set daily/weekly/monthly budgets, and access responsible entertainment tools in your account settings.

Is virtual currency safe and secure?

Yes, all purchases are processed through secure payment providers with encryption and fraud protection. However, virtual currency has no real value to protect.


Virtual Currency Support

Professional support team ready to assist with virtual currency questions and concerns

General Questions 24h Response

Email: help@guildarcade.com

Subject: "Virtual Currency Question"

Response Time: Within 24 hours

For questions about virtual currency, purchases, or platform features.

Technical Issues 4h Response

Email: help@guildarcade.com

Subject: "Virtual Currency Technical Issue"

Response Time: Within 4 hours

For technical problems with purchases, balances, or platform access.

Responsible Entertainment 2h Response

Email: help@guildarcade.com

Subject: "Responsible Entertainment Support"

Response Time: Within 2 hours

For help with spending controls, limits, or entertainment habit concerns.

Priority response for responsible entertainment concerns.