Our Commitment to Responsible Gaming
Your well-being is our priority. Access tools and resources for healthy gaming habits.
⚠️ Important Reminder
Social gaming should never be seen as a way to make money.
Our platform uses virtual currency only with no real-world value. If you're experiencing problems with gaming habits, help is available.
Virtual Currency Disclosure
All games use virtual currency only. Virtual currency has no real-world value and cannot be exchanged for real money or prizes.
Responsible Gaming Principles
Set a Budget
Decide how much you're comfortable spending on virtual currency before you start playing. Stick to this budget regardless of outcomes.
Set Time Limits
Determine how much time you want to spend gaming each day. Use our built-in tools to track and limit your session duration.
Never Chase Losses
Virtual losses have no real value, but the habit of chasing losses can be harmful. Accept outcomes and take breaks when needed.
Gaming is Entertainment
Treat social gaming as a form of entertainment, similar to going to movies or concerts. It should be fun, not stressful.
Take Regular Breaks
Step away from gaming regularly. Use our reality check reminders and take-a-break features to maintain perspective.
Balance Your Life
Gaming should not interfere with work, relationships, or other important activities. Maintain a healthy balance.
Built-in Responsible Gaming Tools
We provide comprehensive tools to help you maintain healthy gaming habits:
Reality Check System
Automatic pop-up reminders that display your session duration and encourage breaks.
- Customizable reminder intervals (15, 30, or 60 minutes)
- Session time tracking and historical data
- Gentle reminders about responsible gaming practices
Time Management
Set daily and session time limits to control your gaming duration.
- Daily time limits with automatic logout
- Session duration tracking
- Weekly and monthly time reports
- Customizable warning notifications
Take a Break
Temporarily pause your account access for 5 minutes to 24 hours.
- Immediate break activation
- Preset break durations (5, 15, 30 minutes, 1-24 hours)
- Account temporarily locked during break
- Cooling-off period before resuming play
Spending Controls
Set limits on virtual currency purchases to manage your entertainment budget.
- Daily, weekly, and monthly purchase limits
- Spending history and tracking
- Cooling-off periods for limit changes
- Budget alerts and notifications
Self-Assessment Tools
Regular questionnaires to help you monitor your gaming habits and identify potential issues.
- Monthly self-assessment questionnaires
- Habit tracking and trend analysis
- Personalized recommendations
- Risk indicator alerts
Account Restrictions
Temporarily or permanently restrict account access if needed.
- 24-hour cooling-off periods
- Temporary self-exclusion (1-30 days)
- Permanent self-exclusion
- Immediate account suspension
Recognizing Warning Signs
It's important to recognize when gaming might be becoming problematic. Seek help if you experience any of these warning signs:
Time and Money
- Spending more time gaming than planned
- Spending more money on virtual currency than budgeted
- Gaming for longer sessions without breaks
- Losing track of time while gaming
- Feeling the need to increase spending or time to maintain enjoyment
Emotional and Mental
- Gaming to escape problems or negative emotions
- Feeling restless or irritable when not gaming
- Thinking about gaming constantly throughout the day
- Feeling guilty or anxious about gaming habits
- Mood swings related to gaming outcomes
Social and Personal
- Lying to family or friends about time spent gaming
- Neglecting work, school, or personal responsibilities
- Relationship problems due to gaming habits
- Isolation from family and friends
- Gaming interfering with sleep or physical health
Gaming Behavior
- Inability to reduce gaming time despite wanting to
- Returning to gaming immediately after taking breaks
- Chasing virtual losses with continued play
- Playing to relieve stress or cope with problems
- Feeling that gaming is the only enjoyable activity
If You Recognize These Signs
Don't wait for problems to get worse. Help is available immediately:
Self-Assessment Questions
Answer these questions honestly to evaluate your gaming habits:
Gaming Frequency and Duration
- Do you often game for longer than you originally intended?
- Have you found yourself gaming more frequently over time?
- Do you feel the need to game for longer periods to maintain the same level of enjoyment?
- Do you game every day or almost every day?
Control and Preoccupation
- Do you think about gaming when you're not playing?
- Have you tried to reduce your gaming time but found it difficult?
- Do you feel restless or irritable when you can't game?
- Do you plan your day around gaming sessions?
Impact on Life
- Has gaming interfered with your work, school, or responsibilities?
- Have family or friends expressed concern about your gaming habits?
- Do you game to escape from problems or negative feelings?
- Have you lied about the amount of time you spend gaming?
Financial Impact
- Do you spend more on virtual currency than you can comfortably afford?
- Have you ever used money intended for other purposes to buy virtual currency?
- Do you feel the need to increase your spending to maintain enjoyment?
- Have you ever regretted a virtual currency purchase?
Interpreting Your Answers
0-2 "Yes" Answers
Your gaming habits appear to be within healthy limits. Continue using our responsible gaming tools to maintain good habits.
3-5 "Yes" Answers
You may be developing some problematic gaming patterns. Consider setting stricter limits and taking more frequent breaks.
6-8 "Yes" Answers
Your gaming habits may be becoming problematic. Consider using our self-exclusion tools and seeking support resources.
9+ "Yes" Answers
Your gaming habits are likely problematic and may require professional help. Please consider temporary or permanent self-exclusion and contact support resources immediately.
Support Resources and Help
If you're struggling with gaming habits, you're not alone. Help is available from these resources:
National Resources
National Council on Problem Gambling
Phone: 1-800-522-4700
Website: ncpgambling.org
24/7 confidential helpline for gambling-related problems
Responsible Gambling Council (Canada)
Website: responsiblegambling.org
Canadian resources and information about responsible gambling
Crisis Text Line
Text: Text HOME to 741741
24/7 crisis support via text message
Provincial Resources
Online Resources
Gamblers Anonymous
Website: gamblersanonymous.org
International fellowship for recovery from gambling addiction
⚠️ In Crisis or Emergency
If you're in immediate danger or having thoughts of self-harm:
- Call emergency services (911) immediately
- Go to your nearest emergency room
- Call the Canada Suicide Prevention Service: 1-833-456-4566
- Text 45645 for crisis support
Information for Family and Friends
If you're concerned about someone's gaming habits, here's how you can help:
Recognizing the Signs
- Spending excessive time on gaming platforms
- Secretive behavior about gaming activities
- Mood changes related to gaming outcomes
- Neglecting responsibilities or relationships
- Financial problems related to virtual currency purchases
How to Help
- Approach the conversation with empathy and understanding
- Avoid judgmental language or ultimatums
- Encourage professional help and offer to assist with finding resources
- Set healthy boundaries while remaining supportive
- Take care of your own mental health during this process
Support Resources for Families
- Gam-Anon: Support groups for families of problem gamblers
- Family counseling and therapy services
- Educational materials about gaming addiction
- Legal and financial advice resources
- Crisis intervention and emergency support
Parental Controls
- Monitor and restrict access to gaming platforms
- Set up spending controls on payment methods
- Use device-level parental control software
- Create healthy technology use agreements
- Seek professional guidance for intervention strategies
Self-Exclusion Options
If you need to restrict your access to our platform, we provide several self-exclusion options:
Self-Exclusion Process
- Contact Support: Email help@guildarcade.com with your exclusion request
- Identity Verification: Confirm your identity for security purposes
- Immediate Suspension: Account access is suspended immediately upon verification
- Confirmation: Receive email confirmation of exclusion activation
- Support Resources: Access to ongoing support and resources during exclusion
Contact Our Responsible Gaming Team
Our dedicated responsible gaming team is available to provide support, answer questions, and assist with any concerns about gaming habits.